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Have another question? Contact us by email.
What if the picture can't be saved or uploaded?
It may be due to browser compatibility or cache issues. Try switching to other browsers (such as Chrome, Firefox, Safari), clearing the cache, or contacting customer service.
What if it shows download failure after creation?
Try using other browsers (such as Firefox, Safari). If it still doesn't work, contact customer service.
What if the upload button can't be clicked?
Try refreshing the webpage (Ctrl+F5), ensuring JavaScript is not disabled in the browser, closing antivirus software or browser extensions, or switching to another browser.
What if the picture takes a long time to display after uploading or turns completely black after modification and becomes unresponsive?
It may be due to a large image file size, unstable network, or high traffic volume. Try refreshing the webpage, or rename the file to English or numbers.
What if the size of the GIF image remains unchanged after compression?
Adjust the compression level. A smaller level reduces the file size, while a larger level improves clarity. Remember to click download when saving.
Will GIF creation websites save the images I upload?
Taking GIF Chinese website as an example, its server automatically clears uploaded image files every hour. Please save your modified images in time.